Terms and Conditions
Terms and Conditions
These Terms and Conditions (“Agreement”) governs the use of the services (“Service”) that are made available by eTechWing (“eTechWing.com”, “we” or “us”). These Terms and Conditions represent the whole agreement and understanding between our Customers and Vendor entity who subscribes to our service (“Clients” or “you”).
PLEASE READ THIS AGREEMENT CAREFULLY. By submitting your application and by your use of the Service, you agree to comply with all of the terms and conditions set out in this Agreement. eTechWing.com may terminate your account at any time, with or without notice, for conduct that is in breach of this Agreement, for conduct that Website.com or service believes is harmful to its business, or for conduct where the use of the Service is harmful to any other party.
Website.com may, in its sole discretion, change or modify this Agreement at any time, with or without notice. Such changes or modifications shall be made effective for all Subscribers upon posting of the modified Agreement to this web address
(URL): https://etechwing.com/terms-and-conditions/. You are responsible to read this document from time to time to ensure that your use of the Service remains in compliance with this Agreement.
We offers to our clients Graphics Solutions including all image editing services, Complete Web Development Solutions including’s domain name registration, website hosting, and email hosting services for the duration of the service term purchased from eTechWing and Web & Ecommerce Maintenance, Dynamic Ecommerce Developments services as well.
eTechWing offering to it’s Client Software Development & Mobile Application Development focusing the modern simultaneity.
Services are provided on the basis of vendor based Platform with the availability of eTechWing resources & captivity. eTechWing.com reserves the right to modify, change, or discontinue any aspect of the Services at any time.
Access to the web and email servers is terminated upon expiry of the Service.
Details regarding your account can be found in your account control panel (https://www.eTechWing.com/sign-in/)
3. Graphics’ Solution Terms & Conditions
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by eTechWing . This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice.
All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
Unauthorized use of this website will automatically give rise to a claim for damages and/or be a criminal offense.
This website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
You are solely responsible for the content you send us in combination with images, graphics, text or any other graphics. You agree that you will not include any text, image, design, trademark, service mark, or any copyrighted work of any third party in your files unless you have obtained the appropriate authorizations from the owners. By placing an order on this site, you warrant that you have all necessary permission, right and authority to place the order and you authorize eTechWing to process the order on your behalf.
Your use of this website and any dispute arising out of such use of the website is subject to the laws of USA.
This website and its contents are fully copyright protected. All rights are reserved by eTechWing .Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:
You may print or download to a local hard disk extracts for your personal and non-commercial use only
You may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material
You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system. The violation of this term will be considered as a matter of dispute which may be taken to the court.
The Information We Collect From Our Clients. We May Collect The Following Information:
Name of person, company name and country name
Address and contact information including email address
Other information relevant to customer surveys and/or offers
What We Do With the Information We Gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
Internal record keeping
We may contact you regarding your order quotation and invoicing
We may use the information to improve our products and services
We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail
We may use the information to customize the website according to your interests.
eTechWing provides a free trial for two images for new clients. Eligibility must be proven by reference to a company website and email from an official company domain. Also note that we may refuse to process your trial if it takes more than two hours to complete like logo design, image restoration, complex raster to vector conversion, High End Retouching, etc. Beside that, you must have to include your website address when you will fill up the free trial form. This is mandatory. eTechWing also reserves the right to refuse any trial work if we do not get enough contact information. Personal image editing works will not fall under free trial offer. In that case, you can send us a quote request instead.
eTechWing strives to provide services of the very highest quality. In the unlikely event that you are not satisfied with the results, we will make reasonable corrections and amendment as necessary without additional charge. eTechWing reserves the right not to make amendments if the error is the result of poor communication on the part of the Client. Any amendments made as part of our quality guarantee are without prejudice to eTechWing .
File Storage Policy:
We keep backups of the old done/raw files for two months. After two months our backup server automatically deletes the old files. If a customer needs his image files, he must notify us within these 2 months. Only then we can re-upload those image files.
Use Of Your Image:
eTechWing reserves the right to use any free trial image(s) for its own promotional purposes i.e. publishing in the website as sample without the owner’s permission. However, you can stop such use of your trial image(s) simply by sending an email to info@eTechWing.com. We may also request you for your permission to use your regular photos into our website as our work sample. But that is entirely up to you whether or not you would give us permission to do so.
What Type Of Images We Avoid:
It is against our company policy to do images for nude or pornographic in nature.
4. Web Development & Maintenance Terms & Conditions
Project Terms :
All estimates/quotes are based on our understanding of your requirements and as per given time-frame. Any changes to the functionality including micro-improvements, may incur additional costs accordingly. Please ensure and clarify our understanding in a Verbal meeting with Written documentation.
Domain Terms :
Domain can be purchased by clients end or we provide in terms below conditions.
Preferable Domain price will be charged as according to worldwide existing Market place.
All domain registrations and renewals are to be paid in advance.
Expiration of a domain can result in service disruption and loss of domain.
eTechWing will not be responsible if a domain expires due to non-payment / late payment of the charges. All payments must be made by seven working days before the expiry date.It is client’s responsibility to renew their domain names with us.
All invoices and dues must be paid in full before we release the requested domain name.
If you purchase domain through eTechWing , as we use the domains in a common pool account and therefore cannot give access to its domain control panel.
We offer packages in co-ordination with third party providers. Changes to the third party provider’s rules and policies may ultimately effect the services we provide or the terms and conditions herein.
Hosting Terms :
Hosting is an annual charge which must be paid in advance for the whole year. Except if the client is under one of our Maintenance packages.
It is the client’s responsibility to renew the hosting in time ie. before the expiry date. Failure to renew in time can lead to loss of files, data, emails, backups etc. All unpaid hostings are disabled or deleted from the server.
All renewals must be paid by seven working days prior to the expiry date. eTechWing will not be responsible for issues relating to delayed payment.
Hosting are on shared and non-shared servers hosted via third party providers. eTechWing Worldwide ensures best to our ability that our systems and servers are protected from hackers, viruses, intruders and other online and offline problems, however we will not be held liable for any disruption of services if such situation arises.
Client is solely responsible for the content stored on and served by the hosting service purchased and the activity of any scripts or email services created under the hosting service. The Customer must maintain the security of all account passwords and applications or scripts and ensure all scripts under the hosting service are free from malicious content that may harm any part of the Server, other client accounts hosted, or the external systems of visitors viewing the hosted content.
In case of a malware attack, eTechWing reserves the right to delete files on the hosting service without giving any prior notice.
For general website design & development projects we employ the following steps:
• Upon quote acceptance/signoff, initiation payment is processed to start the project. As required by the project, we may hold a Scoping Workshop to discuss the requirements in detail.
• Once we have the brand details such as logo, images, branding materials etc, we will have a mock-up for your review within 5 to 10 working days.
• You can review the design and suggest improvements accordingly. Depending upon your project, generally up to 3 to 5 design modifications that can be done within the given estimates. Please refer to your allocated design and development hours for details.
• Once design is finalized & approved, we’ll proceed with the HTML development. At this stage we generally need around 3 to 5 banner text and/or images for rotation.
• Once, HTML is done, if CMS is included in your project, we will proceed to setup your website on your selected Content Management System (CMS). Please provide all content and copy prior to the development phase.
• Depending upon the time and resources allocated to your project, we’ll transfer as much content as possible from the old website to the new website. Remaining content can be transferred via the CMS by your designated staff. We can provide the instructions needed to help you do this.
• Once the site is ready from our end, we generally hand it over to you for further review, test and/or to upload/change contents as necessary.
• At this stage you need to give us a Go-Live date for us to make the new website/project live.
• Your website can be made live within 3 to 5 working days of a Go Live approval, assuming that the accounts are clear. Kindly note that we require full payment prior to transferring the website on any external servers.
• Kindly note, there are limited man-hours allocated on the project. The estimates for all website under $5000 are based on an assumption that projects will to be completed over eight to twelve working weeks depending upon the size of your project. Any further delays may increase the project management costs. If you do not believe the project to be completed within this time frame, please do let us know prior to starting the project.
• Also, generally speaking, going-back and forth takes a lot of time. We encourage you to provide all necessary details, at the start of the project to ensure that the project team’s time is efficiently utilized on your project and you do not incur any unnecessary additional costs.
• You will be kept updated via emails and/or telephone calls as the project demands. However, please do not hesitate to contact us any time you require a project status. Also, please always keep us updated with your relevant email addresses/contact details.
• Once the website/application has been made live on the client’s domain, it is their responsibility to take regular full back-ups and to update all components and third party software’s.
We consider ourselves to be very flexible and adaptable and approach all requests with a ‘can do’ attitude. If you require something changed, please feel free to discuss with us. Please contact us if you require further details or have any questions. We look forward to working together with you on your project!
Annual Maintenance Terms:
Basic Annual Maintenance Package Terms:
All maintenance packages are for a minimum of 12 months period.
Maintenance packages are billed annually, however are paid monthly via direct debit on the 1st of every month.
Packages may include 12 months basic website hosting, email hosting and DNS hosting.
Packages are designed to serve website maintenance tasks only. The hours may not be used for projects such as full redesign or major functionality add-ons.
Does-not include any Digital Strategy, Business Analysis, Solution Architect, SEO and Digital Marketing work.
Work-hours are tracked in 15minutes blocks. The support time is used once every month to take a full backup of your website. After that, we work on updating your CMS and plugin versions along-with any website fixes that may arise as a result of the updates. Any remaining hours can be used to make changes to the website. Any additional work hours are requested for your approval.
eTechWing employs fair use policy, which means that although we don’t formally transfer over any unused time to the next month or formally accumulate unused man-hours, we do understand that your needs may change from month to month, and we allow flexibility in good faith sometimes.
Any extra hours used will be billed separately @ $50 /hour incl GST.
Support requests need to be sent via email to support@eTechWing.com
Any urgent tasks will be charged separately.
The package is auto renewed every year on its anniversary date.
Generally Project based Payment terms has been separated three installment which as below –
First installment 40 %
Seconded installment 30 %
Final installment 30 %
Monthly maintenance package fees require Pre-payment only. No other forms of payment will be accepted for monthly maintenance.
Monthly maintenance package fees will be charged to the clients credit card on file on the 1st day of every month.
An administrative fee of $25 will be charged to the clients account for any late payments or declined credit card charges.
More than three missed payments in a year may attract termination of the package and the client will need to pay immediately the entire remaining amount on the package.
There are absolutely no refunds for any fees related to the monthly maintenance package.
In case Client need to cancel the auto annual renewal, please inform us in writing (email) at least one month prior to the renewal date.
Ongoing term: For any reason if the Client decides to terminate an on-going maintenance package then they will need to pay the balance amount of the remaining months.
eTechWing reserves the right to terminate annual maintenance at anytime with written notice to the Client.
Please note that eTechWing powered by or developed by entities will be added on the copy right sections.
5. Software Development & Mobile Applications Terms & Conditions
Project Terms :
All estimates/quotes are based on our understanding of your requirements and as per given time-frame. Any changes to the functionality including development , may incur additional costs accordingly. Please ensure and clarify our understanding in a Verbal meeting with Written documentation.
6. Payment Methods:
We accept payment via PayPal, MasterCard, Visa card, American Express, bank cheques & all major credits cards supported by PayPal.
8. Accounts, Passwords & Security:
Certain features or services offered on or through the Site may require you to open file transferring protocol system like FTP, Hightell, drop box, we transfer etc. for uploading and downloading.
You agree to notify eTechWing immediately of any unauthorized use of your account or password, or any other breach of security. However, you may be held liable for losses incurred by eTechWing or any other user of or visitor to the Site due to someone else using your username, password or account.
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We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
10. Website Disclaimer:
The information contained in this website is for general information purposes only. The information is provided by “eTechWing.com” and whilst we endeavor to keep the information up-to-date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profit arising out of or in connection with the use of this website.
Through this website you are able to link to other websites which are not under the control of “eTechWing.com”. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
Every effort is made to keep the website up and running smoothly. However, “eTechWing.com” takes no responsibility for and will not be liable for the website being temporarily unavailable due to technical issues beyond our control.